Published on 24 July, 2026

How to Use the Genius Mobile App to Pay

Short answer: Open the app, tap Pay Now, confirm the amount, and approve the M-Pesa prompt on your phone.

Step-by-step

  1. Open the Genius App on your device
  2. Tap "Pay Now"
  3. Select or adjust your payment amount
  4. Tap Pay
  5. Wait for the M-Pesa STK Push prompt to appear on your phone
  6. Enter your M-Pesa PIN and confirm

That's it, your account updates instantly once the payment is successful.

Tips for a smooth payment

  • Make sure you have enough M-Pesa balance before starting
  • Keep your phone's data or Wi-Fi connection on so the STK push and confirmation go through
  • If the STK push doesn't arrive within a minute, check your phone's signal and try again from the app

Other things you can do in the app

  • Check your outstanding balance and next due date (Payments Tab)
  • View your payment history
  • Refresh your account status if your device is locked
  • Chat with support directly

Need help?

  • Call/WhatsApp: 0798 900 126
  • Email: info@thegeniusfriends.co.ke
  • In-App Support chat